Commonwealth Vault – Frequently asked Questions
You may store any property or documents in your box, apart from anything explosive, dangerous, offensive, inflammable, corrosive, perishable, or illegal.
We will provide you with a numbered safe deposit box, a removable metal box sleeve for that box, and two keys (one is a spare).
If you lose one or both of your safe deposit box keys, you must immediately notify us in writing. We will replace the locks on your box, supply you with new keys, and charge you a small fee.
Commonwealth Vault itself is insured but contents of the safe deposit boxes are not covered by our insurance. Your existing household contents insurance should cover the contents of your safe deposit box but you should confirm this directly with your insurance provider. Commonwealth Vault can facilitate specialised insurance under Crombie Lockwood Ltd, underwritten by Lloyd’s of London.
In the event of your death, your safe deposit box will be ‘frozen’ until a legally appointed person such as an executor is nominated to retrieve the contents of your box. Commonwealth Vault will only release the contents of your box to either a person you nominate or a person legally appointed by your estate.